All facilities are open excluding:
No. Our super-scale means that you don’t have to book to visit as we are able to comply with safe capacity guidance without it. Some additional services however are bookable to help us manage capacity in those areas – these include swim, group exercise and OneZone. Of course if you enjoy Personal Training then you’ll need to book your appointment with them directly in the same way as you always have
We’re really sorry to hear that you’re not ready yet but we’ll look forward to welcome you back as soon as you’re confident to. You can take a look at our ready for you page. Our normal membership freeze options are available if you would prefer.
If your child is eligible you can book your child onto a class or swim session via the App or website under members.
If you joined after July 2020 you can make a payment on the App. If you joined before July 2020 you can do this on the website under members. Alternatively, you can call us on 7878xxxxxx.
Swimming can be booked 6 days in advance from 8am via the App or on the website under members. You can also book a swim slot in person at your home club.
If you are looking to freeze your membership this can be done online. If you joined after July 2020 you are able to do this in the App. If you joined before July 2020 you can do this on the website under members. Please action freezes before the 21st of the previous month.
Members may request to freeze their Membership from a minimum of one month to a maximum of three consecutive calendar months, once per membership year. Memberships can only be frozen for full calendar months. A fee of rupees 500 per month shall be applied to any freeze granted. Any months frozen will be added to the end of the current membership term.
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